Privacy Policy

1. Introduction

Credio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our testimonial collection and management platform.

By using Credio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company information when you create an account
• Testimonial Data: Customer testimonials, reviews, ratings, and related content you collect through our platform
• Website Integration: URLs and configuration data for testimonial widgets you embed on your website
• Communication: Messages, feedback, and support requests you send to us

2.2 Automatically Collected Information

• Usage Data: How you interact with our platform, including pages visited and features used
• Device Information: Browser type, operating system, IP address, and device identifiers
• Analytics: Performance data and error logs to improve our service

2.3 Third-Party Sources

We may collect testimonials and reviews from third-party platforms (G2, Capterra, Trustpilot, etc.) when you use our import features.

3. How We Use Your Information

• Provide and maintain our testimonial collection and management services
• Process and display testimonials on your website through our widgets
• Send you important updates about our service
• Provide customer support and respond to your inquiries
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

You can control cookie settings through your browser preferences, though disabling cookies may affect platform functionality.

8. Third-Party Services

Our platform integrates with third-party services for:

• Testimonial collection from review platforms
• Website analytics and performance monitoring
• Customer support and communication tools
• Payment processing for premium features

These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: